Fuel System Testing Strategies and Diagnostics Seminar - April 10th
SOGGDA provides great value for their member shops. I'm proud to be associated with them. M Miller
The SOGGDA 2018 annual 2 hour BWC mandatory safety meeting will be held at Sinclair Community College, Building 20 in Dayton on Tuesday, October 16th at 6:30 PM. An Internet/Google website workshop presented by Jasper Websites and Marion Miller will be held from 5:00 PM to 6:00 PM.
Operating any business can be an extremely rewarding experience. There are times, however, when even a company’s best efforts can fall short – and in today’s world of social media, comments that once were regarded as “word of mouth” shared among a few acquaintances can now “go viral” on social media platforms in a matter of hours.
“Their reputation is earned. They are exactly what we had read about…”
Those two small sentences – taken from an actual customer review of a repair garage found online – should make even the most experienced garage owner sit up and take notice. Today we live in a connected world where consumers take their cues from one another, reputations are made and destroyed online and competition could not be more fierce. The bottom line? Online reviews have great potential to impact your bottom line.